At mancity88, we believe true entertainment begins when you play with full control. We provide tools, guidance, and support so that every gaming session stays safe, enjoyable, and within healthy boundaries.
Online gaming is an enjoyable form of entertainment when done the right way. At mancity88, we do not just provide an exciting gaming platform — we also act as a responsible partner in safeguarding the wellbeing of every member.
Many people play slots, bingo, and Sports Betting as a way to unwind after a long day. That is normal and perfectly fine. However, problems arise when gaming is no longer just entertainment — when it starts affecting a person's finances, relationships, or mental health.
That is why mancity88 provides a range of self-control tools, early warning sign guides, and easy access to professional support — all within one easy-to-use platform. We believe players who game mindfully and responsibly will enjoy a longer, more enjoyable, and more meaningful experience.
If at any point you feel that gaming is starting to get out of control, contact the mancity88 support team via Live Chat or email. We are here to help, not to judge.
Core Principles of mancity88 Responsible Gaming: Gaming is entertainment, not a source of income. Set your limits before you play, not after a loss. Never chase losses. Take breaks when needed. And most importantly — seek help without shame.
Each of these features is specifically designed to give you full control over your gaming experience.
Set daily, weekly, or monthly deposit limits directly from your account settings. Limits take effect immediately and can only be decreased — increasing a limit requires a 72-hour waiting period as an added layer of protection.
Set a maximum duration for each of your gaming sessions. Once the time limit is reached, the system will automatically notify you and request confirmation if you wish to continue playing. This helps you stay aware of the time you spend.
Need a short break? Activate cool-off mode for 24 hours, 48 hours, or 7 days. During this period, your account is frozen from all gaming activity, but you can still withdraw your available balance.
For more serious and long-term protection, you may apply for self-exclusion for 6 months, 1 year, or permanently. Your account will be fully blocked and no promotional communications will be sent to you.
Set the maximum amount you are willing to lose within a given period. Once this limit is reached, the system will block any further betting for that period — the most effective way to prevent chasing losses.
Review detailed reports on your gaming habits at any time — including time spent, deposits made, and win-loss records. Clear information helps you make smarter decisions.
All self-control tools are accessible directly from your account dashboard. The process is straightforward and takes less than two minutes.
Click the "Login" button at the top right of the page and enter your credentials to access your personal dashboard.
Click your profile icon and select "Account Settings" or "Responsible Gaming" from the dropdown menu that appears.
You will see a list of all available self-control tools. Choose the one that best suits your needs at that time.
Enter your desired value or duration, then confirm with your PIN or account password. The limit takes effect immediately.
Mancity88 will send a confirmation email to your address as a record and proof that the control settings have been successfully activated.
Here is a complete summary of all the self-control tools provided by mancity88 to help you manage your gaming experience more effectively.
Daily / Weekly / Monthly. Can be reduced instantly.
Set a maximum duration for each gaming session.
Block betting once the loss limit is reached.
Cap the maximum amount wagered per bet.
24 hours to 30 days. Extendable.
6 months, 1 year, or permanent. Full block.
If you have difficulty activating any of the above control tools, contact the mancity88 support team via Live Chat. We will help you activate the limit manually within minutes.
Identifying early warning signs is the most important first step. Here are some indicators to take seriously:
If you identify two or more of the signs above in yourself, that is a clear signal that it is time to pause and seek support. You do not have to face this alone.
Answer the following questions honestly. If you answer "Yes" to three or more, we encourage you to contact support or activate the self-control tools.
Have you ever played longer than you originally planned?
Have you ever felt regret or guilt after a gaming session?
Have you ever played to escape problems or negative feelings?
Have the people close to you ever expressed concern about your gaming habits?
Have you ever tried to cut down your playing time but failed to do so?
Have you ever wagered money you could not afford to lose?
Has gaming activity ever affected your work performance or personal relationships?
Do you need to bet larger amounts to get the same level of excitement?
This assessment is a preliminary guide and not an official diagnosis. For a more in-depth evaluation, we encourage you to contact a mental health professional or one of the support organisations listed below.
Answers to the most frequently asked questions by mancity88 members about responsible gaming.
Mancity88 partners with and encourages members to reach out to the following professional support resources whenever needed.
Free counselling and emotional support, 24 hours a day, 7 days a week.
A peer support group for individuals looking to overcome problem gambling habits.
The Ministry of Health Malaysia provides mental health counselling services at government hospitals.
Our support team is trained to help and guide you toward the right resources.
We understand that asking for help is not easy. But remember — every small step in the right direction is a victory. Whether you just need someone to talk to or require deeper support, we are here for you without any judgement. Your well-being matters far more than any game.