Mancity88 treats your privacy as a trust we are obligated to uphold. This document transparently explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Important Note: This Privacy Policy applies to all users and members of the mancity88.pro Platform. By registering an account or using any of our services, you agree that your personal data will be processed in accordance with the terms set out in this policy. If you do not agree, please stop using our Platform.
Every piece of your data is managed with care under these core principles.
We only collect data that is strictly necessary for a specific purpose. No excessive information is requested — our "data minimization" principle is upheld at all times.
All data transmitted between your device and mancity88 servers is protected by bank-grade 256-bit SSL encryption — the same standard used by leading financial institutions.
Mancity88 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes without your explicit consent.
You have the right to access, correct, or request deletion of your personal data at any time. Our support team will process your request within 14 business days.
All our data processing activities are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We appoint an internal Data Protection Officer to ensure ongoing compliance.
Your personal data is retained only for as long as necessary for the purpose it was originally collected, or as required by applicable law — after which it is securely disposed of.
Mancity88 collects your personal information in various ways throughout your interactions with our Platform. Understanding the types of data we collect allows you to make more informed decisions about using our services.
Your personal data is collected through several primary channels as you use the mancity88 Platform. We always ensure that the data collection process is carried out transparently and with your explicit consent.
This includes data you enter directly during account registration, profile updates, customer support interactions, or participation in any mancity88 promotional program. You have full control over the information you choose to share in this category.
When you browse or use our Platform, certain technical data is collected automatically via cookies, tracking pixels, and system logs. This data is used primarily to ensure optimal Platform performance and the security of your account.
In certain situations, we receive your personal information from trusted external sources, such as third-party identity verification providers used for KYC processes, or payment service providers for transaction verification purposes. All such third parties are bound by strict confidentiality agreements.
Mancity88 does not purchase personal data from data brokers or any commercial source. All data we hold is obtained either directly from you or through your interactions with our Platform.
Every piece of data we collect has a clear and legitimate purpose. mancity88 operates on a limited-purpose principle — your data will not be used for any purpose beyond what is stated here without your renewed consent.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management & registration | Identification, contact | Contract |
| Deposit & withdrawal processing | Finance, identification | Contract |
| Identity verification (KYC) | Identification, finance | Legal Requirements |
| Fraud prevention & security | Technical, behavioural | Legitimate Interests |
| Customer support | Contact details, interaction history | Contract |
| Marketing communications | Contact details, preferences | Consent |
| Analytics & Platform improvement | Technical, behavioural | Legitimate Interests |
| Regulatory compliance & reporting | All categories | Legal Requirements |
If you do not wish to receive marketing communications from mancity88, you may unsubscribe at any time via the "unsubscribe" link in our emails or by contacting the customer support team. Opting out of marketing communications will not affect your core account services.
Mancity88 does not sell your personal data. However, there are certain situations where we need to share your information with carefully selected third parties in order to deliver the services you expect.
We work with trusted third-party providers for functions such as payment processing, identity verification, analytics, and technical infrastructure. All such providers:
We may be required to disclose your personal information to Malaysian authorities or competent regulatory bodies when mandated by law or court order. In such circumstances, mancity88 will comply with the applicable legal requirements while endeavouring to notify you if permitted by law.
In the event of a merger, acquisition, or sale of mancity88 assets, members' personal data may be transferred to a new entity. In such cases, you will be notified in advance and an equivalent or stricter privacy policy will continue to apply.
Mancity88 continuously invests in the latest cybersecurity infrastructure to ensure your personal data is always protected from unauthorised access, loss, or misuse.
While we take all reasonable precautions, no security system can be guaranteed 100% secure. You also play an important role — keep your account password strong, unique, and never share it with anyone. Enable two-factor authentication (2FA) for an added layer of protection.
Mancity88 uses cookies and similar tracking technologies to enhance your experience on our Platform, analyse usage patterns, and maintain session security.
You can manage or disable non-essential cookies at any time through your browser settings or via the cookie preference panel available on our Platform. Please note that disabling certain cookies may affect specific Platform functionality.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you.
Request a copy of the personal data we hold about you. Requests are processed within 14 business days.
Request correction of inaccurate or incomplete data via your account profile page.
Request deletion of your personal data under certain circumstances, subject to our legal obligations.
Object to the processing of your data for specific purposes, including direct marketing at any time.
Receive your personal data in a structured, machine-readable format for transfer to another platform.
Withdraw your consent at any time for consent-based processing, without affecting any prior processing.
To exercise any of the above rights, please contact our Data Protection Officer via live chat on the Platform or by email at [email protected]. We will verify your identity before processing any request to keep your account secure.
In the course of its operations, mancity88 may transfer your personal data to servers or processing facilities located outside Malaysia. This occurs primarily in the context of international cloud infrastructure services and global technical service providers.
Whenever such transfers occur, mancity88 ensures a level of protection equivalent to Malaysia's PDPA, whether through appropriate data transfer agreements, recognised contractual standards, or other legally valid safeguards.
The mancity88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children or individuals under the age of 18.
If we find that a user under the age of 18 has successfully registered an account, we will immediately suspend the account, delete all associated personal data, and take the necessary steps in accordance with applicable law.
Parents or guardians who suspect their child may have registered on our Platform are encouraged to contact our support team immediately.
The mancity88 platform may contain links to third-party websites, such as game provider sites or payment partners. Our Privacy Policy not applicable to those external websites.
We encourage you to read the privacy policy of every website you visit independently. mancity88 is not responsible for the privacy practices or content of any third-party websites linked from our Platform.
Mancity88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in law, technology, or our operational practices. Any amendments will be published on this page with a clear effective date.
For amendments involving significant material changes — such as changes to how we use your data or new rights granted to you — we will notify you by email or in-Platform notification at least 7 days before the amendment takes effect.
Continued use of the mancity88 Platform after the effective date of any amendment constitutes acceptance of the updated terms. It is your responsibility to review this page periodically to ensure you remain informed of our latest policy.
Previous versions of this Privacy Policy are available upon request through our customer support team. We maintain records of all policy versions that have been in effect for accountability and compliance purposes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us through the following channels:
Available 24/7 on the mancity88 Platform. The fastest way to get immediate assistance.
We aim to respond to all privacy-related inquiries within 3 business days. For formal data subject access requests, the processing period is up to 14 business days from the date your identity verification is successfully completed.